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Willow Tree Family Doctors

343 Stag Ln, London NW9 9AD, UK – 020 8204 6464

I give 5 ***** just because of Dr Selwin. You do wait for a loooong time to see him, but that is because he takes his time to look at patients properly and talk to them. It is worth waiting.

Happy for choosing them. Always ready to help! Strongly recommend

Lane End Medical Group

2 Penshurst Gardens, Edgware HA8 9GJ, UK – 020 8958 4233

I moved here from another GP surgery 3 years ago due to VERY rude receptionists and I was fed up with the way I was being treated and I am now SO GLAD I moved because so many others are complaining about the other GP surgery. I have found receptionists to be very polite remember they are so stretched there are thousands of patients at this one GP surgery and such a high demand so give them some slack yes some are rude but I truly really haven't had ANY issues here. I have seen numerous doctors and they are FANTASTIC I couldn't fault the GP's at all because they provide a first class service and WONDERFUL care since moving I have been much happier with the care and the way I have been treated. Regarding appointments yes it can take time sometimes to get through for appointments I use the app Patient Access and sometimes 48 hour appointments don't go up which can be VERY frustrating if you need an urgent appointment and with prescriptions if you put urgent on sometimes they don't bother with that and you still have to wait but you remember there are thousands of patients and only a number of doctors. I like how they always are so open with med students and I am a big supporter of this along with being a keen medical lover whether its research etc and always allow the med students in. Don't let the bad reviews judge you of coming and registering at the GP because it really is a fantastic GP surgery

I joined the surgery some 12 years ago and have been delighted with the service I have received. Excellent doctors with who me I can communicate with. The staff are friendly yes friendly. For those who disagree try being courteous and you will get a much better response. Thank You.

Watling Medical Centre

42 London Rd, Stanmore HA7 4NU, UK – 020 8906 1711

Overall a good surgery with friendly doctors and staff EXCEPT for the receptionist called Janet. She is very rude, wants to hang up as soon as she picks up the phone, does not listen and is not helpful. As a patient, you really don’t want to deal with her, let alone as a person. Truly, hope the manager of this surgery reads this and other reviews about her and considers to keep an eye on her. I can see that I am not the only one complaining about her!

Very good medical practice as far as the administration and management is concerned.. but the GP i came across is absolutely pathetic so giving three stars.. always avoid appointment with Dr Shivani Shah.. she’s a shoulder shrugger.. i had a facial migraine attack for the first time in life and had no clue what’s wrong.. i visited for diagnosis and the woman took it so lightly saying it’s normal condition and should be ok with paracetamol is few days.. she called me in after 40minutes of my appointment time and the reception staff remained apologetic for the delay! i had such pain that i then visited a dentist wondering if its dental pain.. wasted money n time there, then visited a private practice where the doctor told me that its probably facial migraine or sinus attack.. he referred me to a migraine expert who’s medication then cured the situation.. So my own useless GP’s incompetence and couldnt careless attitude lead me to spend money on dentist and a private practice .. i dont count migraine specialist because that’s where i had to end up anyway.. so my advice, ask for th GP name and if its Dr Shivani Shah, then consider posting your issue on facebook instead.. even facebookers could give a better advice!

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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